Shipping policy

Shipping & Delivery


At House of Aloraa, we are committed to delivering your pieces with care and efficiency.

Estimated Delivery Timeline

  • Orders are typically delivered within 12–15 business days from the date of purchase.

  • This timeline is approximate and does not include weekends, public holidays, or any unforeseen courier delays.

  • If you require expedited delivery, please contact our team — we’ll do our best to accommodate your request.

Customized Orders 

  • Delivery timelines for customized or made-to-order pieces may vary depending on the design and production requirements.

  • We recommend reaching out to our team directly to get an accurate estimate.

Shipping Charges

  • Shipping fees are calculated based on the subtotal before taxes and discounts, and are non-refundable.

Delivery Process

  • Once your order is placed, you will receive a confirmation email with your order details.

  • When your order is shipped, you’ll receive a tracking number to monitor your delivery in real time.

  • All orders are shipped via reliable logistics partners to ensure safe and timely delivery.

  • In case of any delays or delivery issues, our customer support team is here to assist you.