Shipping policy
Shipping & Delivery
At House of Aloraa, we are committed to delivering your pieces with care and efficiency.
Estimated Delivery Timeline
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Orders are typically delivered within 12–15 business days from the date of purchase.
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This timeline is approximate and does not include weekends, public holidays, or any unforeseen courier delays.
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If you require expedited delivery, please contact our team — we’ll do our best to accommodate your request.
Customized Orders
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Delivery timelines for customized or made-to-order pieces may vary depending on the design and production requirements.
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We recommend reaching out to our team directly to get an accurate estimate.
Shipping Charges
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Shipping fees are calculated based on the subtotal before taxes and discounts, and are non-refundable.
Delivery Process
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Once your order is placed, you will receive a confirmation email with your order details.
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When your order is shipped, you’ll receive a tracking number to monitor your delivery in real time.
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All orders are shipped via reliable logistics partners to ensure safe and timely delivery.
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In case of any delays or delivery issues, our customer support team is here to assist you.