Shipping Details

When Will My House of Aloraa Purchase Arrive?

You can expect your House of Aloraa creation to arrive within 15-20 days from the date of order. 

How Is My House of Aloraa Purchase Delivered?

We partner with globally trusted logistics experts who specialize in the secure delivery of fine jewelry. Your order will arrive in a luxurious, tamper-evident House of Aloraa envelope, designed to ensure the utmost protection. If you believe your package has been compromised, please capture a photograph immediately and contact our customer service team at info@houseofaloraa.com or reach out via WhatsApp.

Where Do We Ship?

We offer complimentary shipping to most regions within India. To confirm if your location is eligible, simply enter your pincode on the product page. Should your area not be serviceable through our website, please email us at info@houseofaloraa.com, and we will make every effort to accommodate your request.

Do You Ship Internationally?

Yes, we do! House of Aloraa is expanding to bring our exquisite pieces to you globally. Stay tuned for more updates!

House of Aloraa Privacy Policy

At House of Aloraa, we deeply value your privacy and are committed to safeguarding the confidentiality of your personal information. Our privacy policy outlines how we collect, use, and share your data when you visit or make a purchase from houseofaloraa.com (the "Site").

Information We Collect When you visit the Site, we automatically gather certain details about your device, such as your browser, IP address, time zone, and cookies. Additionally, we track the pages you view and how you interact with the Site. We call this "Device Information."

We collect Device Information using:

  • Cookies: Data files placed on your device to track activity.
  • Log Files: Records of actions on the Site, including IP address and browser type.
  • Web Beacons, Tags, Pixels: Tools to monitor browsing behavior.

When you make a purchase, we collect details such as your name, billing and shipping addresses, payment details, email, and phone number. This is referred to as "Order Information."

How We Use Your Information We use Order Information to:

  • Fulfill your order, process payments, and arrange shipping.
  • Communicate with you and screen for potential fraud.
  • Share updates about our products and services, aligned with your preferences.

Device Information helps us prevent fraud and improve the Site’s performance and user experience.

We do not sell or share your personal information with third parties, except where necessary to fulfill your order or as legally required.

Sharing Your Information We share your information with trusted third parties, such as Shopify for powering our store and Google Analytics for insights on Site usage. You can learn more about how Shopify and Google use your information via their respective privacy policies.

For further inquiries about your data, feel free to contact us at info@houseofaloraa.com.